Frequently asked questions
Get to know Refract.
How Refract supports practices, and how the chart and prescribing workflow fit together.
About Refract
What does Refract do?
Refract provides medical billing and practice management software and services for healthcare organizations, with an EHR that brings patient chart information and clinical workflows together.
Who is Refract built for?
Refract is built for small medical practices and billing companies, including primary care and podiatry practices. Explore our small practice and billing company pages, or contact us to discuss your organization’s needs.
How can I learn about access and pricing?
Email hello@myrefract.com or use our contact form to discuss your practice, pricing, and current product availability.
Does Refract have relationships with pharmacies or pharmaceutical companies?
Refract uses DoseSpot to support its electronic prescribing workflow. The prescriber chooses the medication after clinical review, and the patient chooses the pharmacy.
Can I send patient information through this website?
Please do not include patient information, medical records, or other sensitive health information in the public contact form or general inquiry email. These channels are for business and product questions.
Have another question?
Tell us about your practice and what you would like to learn.
Contact Refract